Transport warranty and after sales service

Delivery

Please inspect the package along with the delivery note in presence of the delivery agent and refuse it if any item is damaged or lost in transit otherwise claims will not be considered.

What are the delivery charges?

There is only one delivery charge per order. Eric Hunter Tools has a "no hidden fees" policy. There is a unique delivery charge of £9.99 per order. No other calculation is made on your order.

Do you offer free delivery?

Free delivery is automatically offered when an order reaches £99 ex. VAT, whatever the number of products in the basket or the size of these products. This is a permanent benefit for all customers.

Where do you deliver?

Eric Hunter Tools delivers solely to Mainland United Kingdom. We regret that we are unable to deliver to Northern Ireland, Scottish islands, Isle of Man, Isle of Scilly, Jersey, Guernsey and BFPO (British Forces Post Office) addresses.

When will my order be delivered?

Orders are despatched within 3-4 working days.

All my items have not been delivered.

Depending on availability, some of your items might not be included in the delivery. You will be invoiced for those items delivered only. The remaining item(s) will be sent free of additional delivery charges, as soon as they are available. A further invoice will follow.

Delivery terms

  • All deliveries will be made direct to the address supplied with your order.
  • We are not responsible for any additional lifting or carrying of your goods.
  • We do not deliver items on the same order to multiple addresses.
  • Delivery times are between 7 a.m and 6 p.m. The exact timing cannot be specified.